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Send the right context to the right team.

Get help with product workflows, account access or employer enquiries. Clear routing means less repetition and a faster useful response.

Email supportEmployer platform →
Never send passwords or payment detailsQuestions are routed by topic
ROUTE YOUR QUESTIONGet to the right team faster
Product supportBuilder, import, export or ATS issuesInclude the page and action
Account helpAccess, verification or billingUse your account email
BusinessEmployer teams and partnershipsDescribe your hiring workflow
Never send passwords or full payment details.

Why it helps

Designed around the decision you need to make

Every feature removes a specific source of uncertainty from the application—not just another box to complete.

01

Product support

Builder, import, preview, ATS, AI or export issues.

02

Account and plan help

Verification, access, billing or account controls.

03

Employer and partnership enquiries

Recruiter workspace, hiring workflows and business collaboration.

How it works

A clear route from input to useful result

No hidden automation. You can see what information is used, what the tool suggests and what remains for you to decide.

01

Choose the topic

Tell us which part of CVGeniusLab you were using.

02

Describe the last action

Page, button, file type and exact visible message.

03

Protect sensitive information

Never send passwords or complete payment details.

Built into CVGeniusLab

Useful support begins with reproducible detail

A screenshot, route and short sequence of actions can be more valuable than a long general description.

  • Support: support@cvgeniuslab.com
  • Account email helps identify access issues
  • Business enquiries are routed separately

Tell us what happened and what you expected.

Create the account free, then decide which tools belong in your workflow.

Email support →